DIALSAVER™: PRODUCT FEATURES

Notification

When you need to contact a group of people quickly and deliver a message whether they answer their phone or their answering machine picks up, DialSaver will exactly do that. This type of campaign may be referred to as a “Robocall”, “Reverse 911 Call”, “Emergency Alert”. This is a great option for political campaigns, schools and service providers.


Just set your caller id and upload or record your voice messages over the phone. Then upload your phone list. Then send your message to hundreds or even thousands of contacts within minutes. If you prefer, you can type your message. Our DialSaver System’s enhanced support of Text-To-Speech (TTS) will convert your text message to speech and call out.


Detailed real time reports will show you how many people answered their phone as well as how many messages were left on answering machines. Of course you can also redial the phone numbers that were busy. That way you can make sure as many people get your message as possible.

Press 1 for Live Transfer Campaigns

Running a live transfer campaign is fast and easy with the DialSaver broadcast platform.


Just upload your list(s) and voice file or record it over the phone and it will instantly be available in your account. Next enter your caller id, enter your transfer to phone number and how many agents will be available to accept the real time live transfers. Then hit the start button.


Once the campaign is running, you have full control to speed up, slow down or completely stop the dialing. Also real-time detailed statistics are available within your account. It is accessible from anywhere at any time.


If you need help setting this up, we are here to help…no problem!

Automated Surveys

When you need to perform an automated advanced survey to hundreds or thousands of people quickly and get real time survey results, use DialSaver.


Setting up an advanced survey with several multiple choice questions is a breeze with our web based system. Some common uses of our system include an automated service quality survey, political polling survey or customer satisfaction survey.


Just upload your list(s) and voice files or record them over the phone and they will be instantly available in your account. Next enter your telephone caller id, and then create the flow of your survey question by question. Then hit the start button. Once the campaign is running, you have full control to speed up, slow down or completely stop the dialing. Lastly and most importantly, the detailed results of your survey are available to download from your account as a .csv file.

Appointment and Service Reminders

When setting up this type of campaign, if you have a question at any time, just give us a call and we are happy to help…really.


It is a proven fact that making appointment and service reminder calls has a positive impact on the bottom line by decreasing expenses and increasing revenue. Seamlessly and dynamically merging customer name, date and time of the appointment has an even more positive effect. That is what Call Ahead® system does.


Here’s how it works:


1) Simply export and upload your appointments file into our system
2) Type your Text-To-Speech (TTS) script, using the fields in your appointments file. Optionally, a human voice recording can be played before and/or after the computer text to speech voice.
3) Choose when you want to deliver the calls.


The DialSaver system takes care of the rest!

Additional Features

In addition to being extremely easy to use, here are some additional benefits to using our system.
Use your office phone number as your Caller ID. This is the phone number that is displayed on the recipients’ phone.
Send the calls fast. Our system can simultaneously and efficiently send 10,000 calls in less than 1 hour.
Retry Options. Retry Busy, No Answers and Problems number up to 5 times.
Set up only takes a few minutes. The system is so intuitive, you will be up and running in no time at all.
Call Results. Import the call results into the practice management software.


Activating from your iPhone®

You may schedule a dial out function from your iPhone. You should first download the App from the iTunes free of charge. Record your voice and send your message for dial out.


CALLED PARTY ANSWER CASES

Optimize your call campaign for answering machines, live answers or both. DialSaver can automatically detect whether a live person or answering machine answered the call and deliver your call accordingly.


SCENARIO 1 – LIVE

This campaign type plays a pre-recorded message to the recipient after the recipient answers the phone and says “Hello”. If the system detects an answering machine, the system will hang up.


SCENARIO 2 – ANSWERING MACHINE

This campaign type plays a pre-recorded message to the recipient after the call is answered by answering machine and leaves a different message after the “beep”.


SCENARIO 3

This campaign type plays a pre-recorded message to the recipient after the recipient answers the phone and says “Hello” and allows the recipient to press “1” to record a response and press “2” to be added to the do not call list.


SCENARIO 4

This campaign type plays a pre-recorded message to the recipient after the recipient answers the phone and says “Hello” and activates a survey application and receives DTMF responses to a series of questions.